Prepare your device
Unbox it yourself, inspect packaging, and connect it directly to a computer or phone you trust.
A practical, independent guide
Trezor.io/start:
Start secure.
Getting started with Trezor? This clear, step-by-step guide helps you set up your hardware wallet, protect your recovery seed, and make confident first transactions.
Independent educational resource · Not affiliated with Trezor
your keys. your control.
Offline signingConfirm transactions on-device
Your device should come from a trusted, authorized source.
A good start matters
Get to know your wallet before you begin
Trezor.io/start is the product's setup destination. Use official Trezor resources and verify the address yourself before connecting a device. The guide below explains the typical flow and the habits that help keep your crypto safer.
Keep recovery private
Your recovery seed is the backup to your wallet. Write it down offline and never share or photograph it.
Take it one step at a time
Read each confirmation on the device screen. Pause whenever a prompt or destination looks unfamiliar.
Your setup checklist
Set up with care, from day one
Exact screens can vary by device model and software version. Follow the instructions shown in the official setup flow and on your device.
Important security information
A legitimate setup should never ask you to type your recovery seed into a website, chat, or support message. Enter it only on the device when the device itself directs you to do so.
Check your source
Purchase from Trezor or a seller listed as authorized. Be cautious with second-hand devices and unexpected pre-written recovery words.
Visit the setup destination carefully
Type the official address yourself or use a trusted bookmark. Check the domain spelling and secure connection before downloading anything.
Install the official wallet software
Use the current instructions on Trezor's official site to install or open Trezor Suite. Avoid links in unsolicited messages and ads.
Install firmware and create a wallet
Follow the prompts in Suite and confirm device actions on its screen. Create a new wallet if this is your first setup.
Write down your recovery seed
Record the words in the order shown, on the supplied backup or another durable offline medium. Verify carefully and store it securely.
Set a PIN and learn the basics
Choose a PIN you don't reuse. Make a small test receive and verify the address on the device before using the wallet regularly.
Tools for everyday control
Useful wallet features, made practical
A hardware wallet is one part of a broader security routine. These basic capabilities can help make everyday account management easier to understand.
Accounts by asset
Organize supported coins and tokens into accounts. Availability depends on your model, software version, and network.
Receive and verify
Generate a receive address in Suite, then compare the full address shown on your device before sharing it.
Send with confirmation
Review the recipient, network, and amount on your hardware wallet display. A computer screen alone is not enough.
Portfolio overview
Wallet software can show balances and activity for supported accounts. Treat portfolio values as informational, not guaranteed.
Protect what matters
Security is a daily practice
Your recovery seed can restore access to funds. Anyone who obtains it may be able to control them. Make careful habits part of every transaction.
- ✓Never disclose your recovery words. Genuine support will not need them, and no website should ask you to submit them.
- ✓Verify details on your device. Confirm the complete recipient address and amount before approving a transaction.
- ✓Protect your backup from damage and access. Keep it offline in a secure place, separate from your device where practical.
- ✓Stay alert for impersonation. Ignore unsolicited “urgent” support messages, fake updates, and links asking you to restore a wallet.
Account management & transfers
Make transactions deliberately
Before a transfer, confirm you selected the right asset and network. Crypto transactions are generally irreversible; a mistaken address or unsupported network may mean funds cannot be recovered.
Receiving crypto
Request the address for the correct asset and network. Match it on the device, then share only the public receiving address.
Sending crypto
Start with a small test transfer when appropriate. Check fees and destination details, then approve only what your device displays.
Managing accounts
Label accounts clearly and keep software up to date through official sources. Confirm supported assets before moving funds.
When something feels off
Simple troubleshooting and setup tips
Start with the basics and use official help resources. Never trade security for a quick fix.
Device is not detected
Try another trusted USB cable or port, unlock the device, and restart Suite. Avoid unknown USB adapters or public computers.
Software or firmware issue
Check official status and support guidance, confirm Suite is current, and reconnect only after closing unrelated wallet apps.
A prompt seems suspicious
Stop and do not enter your seed. Disconnect, verify the website independently, and consult the official support center.
Refresh balances safely
Check network selection and account visibility in Suite. Confirm transactions using public transaction explorers when needed.
Quick answers
Frequently asked questions
Use these answers as a starting point. Always follow current device-specific instructions.
Is this the official Trezor website?
No. This is an independent informational resource and is not affiliated with, endorsed by, or operated by Trezor. For downloads and support, navigate directly to Trezor's official website.
What is a recovery seed?
It is a sequence of words used to recover wallet access. Anyone with the words may be able to access funds, so keep them private, offline, and secure.
Can I enter my recovery seed on a computer?
Do not type it into a website, computer, phone, chat, or support form. Follow the device's official recovery instructions; seed entry should take place on the hardware device when required.
What should I do if my device is lost?
If you have a secure recovery backup, follow official instructions to restore it on a genuine compatible device. If you suspect the seed is exposed, seek official guidance promptly and consider moving assets to a newly secured wallet.
Are transfers reversible?
Usually not. Check asset, network, full recipient address, and amount carefully before confirming. Consider a small test transaction when appropriate.
Where can I get official help?
Use the official Trezor website's support center. Type the domain into your browser rather than trusting a link from an unsolicited message.
Ready to review the setup steps?
Go to setup checklist →Use the checklist before connecting or moving funds.